139 comments found.
How to google site work
Hi, could you please give me more details about what you mean by ‘how to Google site work’?
How to use this google sites sites.google.com
and link to Whatsapp dodnt working https://allthaitour.com/test.html
Hi,
I checked the link you provided, but I don’t see the WhatsApp plugin installed on that page. Could you please double-check this?
Looking forward to your response to assist you further.
Best regards
Hello
How to place a button on the left side on page of website html ?
Hi,
Sorry for the delay; I was on a short vacation.
Regarding your question: in the HTML of your button, you can simply replace wcs_fixed_right with wcs_fixed_left. This change should move the button to the left side of the page instead of the right side.
Let me know if you need any more help!
Best regards
I am looking forward to purchase this plugin & install it on https://waplusoficial.com/, & the CMS of the website is Wordpress. Is it compatible for WordPress?
Hello,
thank you
Here is the link for the WordPress version:
https://codecanyon.net/item/wp-whatsapp-chat-support-wordpress-plugin/24302007
Best, David
Hello, I made a purchase of this product, and I installed it on the server, but it did not look correct, now I deleted the entire server to reinstall and it tells me that the license is incorrect, could you please help me/ this is my license * 5bf9d43b0f8c
Hello,
This plugin doesn’t check for licenses, any chance you are referring to a different plugin?
Best Regards
Hello, Can you send the wordpress version to me? I seem to have got the wrong version.
Hello
Please contact me privately via email here: https://codecanyon.net/user/castleplugins#contact so I can send you some instructions 
Best, David
Hello, I bought the jQuery version by mistake. It was the Wordpress version I needed. Can get it replaced?
Hello
Please contact me privately via email here: https://codecanyon.net/user/castleplugins#contact so I can send you some instructions
Best, David
Merhaba wp whatsap uygulamasi yerine normal indirmisim hata veriyor yuklerken
Hello,
I think you may have bought the wrong version, this is not the WP version, is the stand alone version, this is the WP version: https://codecanyon.net/item/wp-whatsapp-chat-support-wordpress-plugin/24302007
If you want to exchange it, please contact me privately via email here: https://codecanyon.net/user/castleplugins#contact so I can send you some instructions
Best, David
Can all the staff use only one WhatsApp to chat with customers
Hello,
This plugin is just a link to WhatsApp, so yes, you could add the same number to all agents, so it links to the same whatsapp number
Best 
sir i have your this plugin got from december freebies and it getting disaprering whle i am testing it my project. (i am not selling it at right-now but after i got success then i will refer to your plugin after lounching my code on codecanyon). and i will send you demo privately my issue is “it is disapearing after 2 seconds” kindly guide me thanks
i am waiting for your replay thanks
Hello,
You would need to buy a license in order to access support and also latest updates
Also, if you are looking to include this plug-in in a bigger project (like a theme or system) to sell in codecanyon you would need an extended license
Best regards
If I purchased this plugin can you help me set it up in my website
Hi,
Yes, I can help you with a basic setup of one of the examples, you can contact me privately via email here: https://codecanyon.net/user/castleplugins#contact
Best, David
Hello;
While ago i PURCHASED THIS THINKING THAT IS WAS THE WORDPRESS COULD YOU PLEASE MAKE THE WORDPRESS AS MY DEFAULT .. I did not purchased this jquery … thanks ..
Hello,
Please contact me privately via email here: https://codecanyon.net/user/castleplugins#contact so I can send you some instructions
Best 
Is there a Demo for the extended ver?
Hi,
You can buy the “Regular License” while in development, and once you are ready to publish, you can buy the “Extended License” and I can refund you the “Regular License”
I hope this makes sense 
Hi Author,
Does it work for a php website?
Hello,
Yes it does, it only uses HTML/CSS/JS
Best, David
Hi, can this be use to broadcast to whatsapp groups instead of only one number? thanks
Hello,
As it is no, but if you customize the code you can change the URL so it goes to the direct link of a WhatsApp group
Best, David
Hi, do you think you can upgrade it to pure javascript?
Hello,
At the moment is not possible, but I will consider it for a future update
Best, David
Hello sir, I got this code and it looks very nice. I want to run a Django written website. How doi I do this sir?
Hello,
Unfortunately I’m not familiar with Django, so I can’t be of much help there
Best, David
hello I have already add the script and I have told the owner of template about script whats up chat if had any issue with jquery but he told me had no issue with his jquery can u check plz why it display like that
https://soumissionalarm.ca/filezilla
plz don’t remove or modify until u tell me the issue thanks
Hello,
Are you referring to the whatsapp icon missing from the button? if so, try adding this CSS to your site (font awesome)
<link rel="stylesheet" href="plugin/whatsapp-chat-support.css">let me know how it goes
Best, David
no the same issue is already done they probably have issue using a 5 yeas old Jquery version http://www.castlecodeweb.com/whatsapp-chat-support/plugin/components/jQuery/jquery-1.11.3.min.js
Ohhh, but the plugin is compatible with newer versions of jQuery, for example you can use the latest version, which is v3.6
Let me know if you still have issues
I’ll be happy to help
Best, David
Can you check plz I a have sent you details in your personnal account thanks
sent you an email 
I try to install on magento 2 and after install the images are not showing on website… jquery error but plugin works.
. if I remove <!- jQuery 1.8+ ->
<script src=”plugin/components/jQuery/jquery-1.11.3.min.js”>
then website works fine but the app no.
Hello,
If you already have jQuery in your site, in your php/html page try placing the plugin’s files after your jQuery file
If still no luck, can you show me a living example online? so I can take a look and see what’s happening
You can contact me privately via email here: https://codecanyon.net/user/castleplugins#contact
Best, David
hello how to instal on website PHP script ..? have you tutorial for it..?
if i buy, can you help me for install it on my website..?
Hello,
You can install this plugin in any HTML website, you must follow 3 steps found here: http://www.castlecodeweb.com/whatsapp-chat-support/documentation/
also here’s a little video on how to follow the steps in the docs: http://www.castlecodeweb.com/files/plugins_comments/19.mov
Best, David